Bought a USB-C / USB-A charger here on Tuesday. By Friday, I discovered the USB-C port didn’t work (USB-A worked). Returned on Saturday—only 4 days later—yet the male manager and female sales assistant at 8:15 a.m. refused any exchange, repair, or refund.
Under Japanese law (Civil Code Articles 562 & 563), buyers have the right to repair, replacement, or refund for defective goods, with all costs covered by the seller. Being a tourist, I know my chances of enforcing this are slim—especially for an item under 4,000 yen. But this is about more than money: it reflects a mindset. Refusing to addr
Google口コミ
